Customer Care
At Healfit, we are committed to delivering an exceptional customer experience. Your satisfaction is our top priority, and we are here to assist you every step of the way — from answering your questions about our products to providing support with orders, exchanges, or any concerns you may have.
How Can We Help?
Whether you’re seeking product advice, need assistance with an order, or have questions about shipping and returns, our dedicated customer care team is ready to provide prompt and reliable service. We aim to make your experience with Healfit smooth, hassle-free, and satisfying.
Contact Us
For inquiries or assistance, reach out to us through any of the following channels:
- Email: info@healfit.ae
- Phone: +971 44495097
- WhatsApp: +971 52 9745838
- Address: 610 Clover Bay Tower, Business Bay, Dubai
Our customer care team is available Sunday to Thursday, from 9:00 AM to 9:00 PM. We strive to respond to all inquiries within maximum 24 hours on business days.
Product Support
If you have questions about any of our products — including medical compression garments, post-operative care items, or other medical-grade products, our knowledgeable team is here to provide expert guidance and personalized recommendations.
Order Assistance
Need help with an order? Whether you’re tracking a shipment, making changes, or addressing delivery concerns, we are here to support you. Contact us for real-time updates or solutions to any order-related issues.
Exchanges and Claims
For exchanges or claims regarding defective or damaged items, please visit our Return and Refund Policy page for detailed instructions. Our team is happy to guide you through the process to ensure a seamless resolution.
Frequently Asked Questions (FAQ)
For quick answers, visit our FAQ page, where we’ve addressed common inquiries to help you resolve your concerns efficiently.
We are here to make your experience with Healfit as positive and seamless as possible. Don’t hesitate to contact us. we’re always happy to assist.
Healfit Team | Recover in Style
