Privacy Policy – Healfit UAE

Last Updated: Aug 2025

This Privacy Policy explains how Healfit (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our website healfit.ae or interact with our services. It also outlines your privacy rights under applicable UAE laws.

By using our website, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

1.1 Anonymous Usage Data

When you visit our website, we automatically collect non-identifiable information such as:

Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent on the site

This data is used for website performance, analytics, and improvement.

1.2 Personal Data

You may voluntarily provide personal details, such as:

Name
Email address
Phone number
Delivery address

We collect this information when you:

Create an account
Place an order
Contact us through forms or email
Subscribe to newsletters or offers

2. How We Use Your Information

We may use your personal data to:

Process and deliver your orders
Provide customer support
Send updates, promotions, and product information (if you opt in)
Improve our website and services
Comply with legal and regulatory obligations

For full details on shipping-related data handling, see our Shipping & Delivery Policy.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Remember your preferences and settings
Keep you logged in to your account
Analyze website traffic and user behavior

Types of cookies we use:

Essential Cookies: Required for website functionality
Preference Cookies: Save your settings and language choice
Analytics Cookies: Help us understand how visitors use our site

You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing Your Data

We may share your personal information with:

Service Providers – payment gateways, couriers, analytics tools
Business Partners – for promotions and offers you opt into
Legal Authorities – when required by law or legal process
In Business Transfers – if our company is sold or merged

We do not sell, rent, or trade your personal data to third parties.

5. Payment Information

All Visa/Mastercard transactions are processed securely in AED.

We never store your complete credit/debit card details.

6. Data Retention

We keep your personal data only as long as needed to:

Fulfill the purposes outlined in this policy
Comply with legal requirements
Resolve disputes

7. International Data Transfers

Your data may be processed in locations outside the UAE.

We ensure all data transfers meet security and privacy standards.

8. Your Privacy Rights

Under UAE law, you may:

Access the personal data we hold about you
Request corrections or updates
Ask for deletion of your data (unless we are legally required to keep it)
Withdraw consent for marketing communications

9. Children’s Privacy

Our website is not intended for individuals under 18 years old.

If we become aware of collecting personal data from a minor without parental consent, we will delete it immediately.

10. Security of Your Data

We use technical and organizational measures to protect your information.

However, no system is 100% secure, and we cannot guarantee absolute protection.

11. Links to Other Websites

Our website may contain links to third-party sites.

We are not responsible for their content or privacy practices. Please review their policies before sharing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will post an update date at the top of this page and, when possible, notify you by email.

13. Contact Us

If you have any questions about this Privacy Policy, contact us:

Email: info@healfit.ae
Phone: +971 44495097
Address: 610 Clover Bay Tower, Business Bay, Dubai, UAE