This Privacy Policy explains how Healfit (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you use our website healfit.ae or interact with our services. It also outlines your privacy rights under applicable UAE laws.
Agreement: By using our website, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
1.1 Anonymous Usage Data
When you visit our website, we automatically collect non-identifiable information such as:
- Browser type and version
- Device type (desktop, mobile, tablet)
- Pages visited and time spent on the site
This data is used for website performance, analytics, and improvement.
1.2 Personal Data
You may voluntarily provide personal details, such as Name, Email address, Phone number, and Delivery address. We collect this information when you:
- Create an account
- Place an order
- Contact us through forms or email
- Subscribe to newsletters or offers
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Send updates, promotions, and product information (if you opt in)
- Improve our website and services
- Comply with legal and regulatory obligations
For full details on shipping-related data handling, see our Shipping & Delivery Policy.
3. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to remember your preferences, keep you logged in, and analyze traffic.
4. Sharing Your Data
We may share your personal information with:
- Service Providers – payment gateways, couriers, analytics tools
- Business Partners – for promotions and offers you opt into
- Legal Authorities – when required by law or legal process
We do NOT sell, rent, or trade your personal data to third parties.
5. Payment Information Security
All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
healfit.ae will not share or pass any debit/credit card details to third parties.
Once the payment has been made, a confirmation notice will be sent to the customer via email within 24 hours of receipt.
6. Data Retention
We keep your personal data only as long as needed to fulfill policy purposes, comply with legal requirements, or resolve disputes.
7. International Transfers
Your data may be processed outside the UAE. We ensure all data transfers meet strict security and privacy standards.
8. Your Privacy Rights (UAE Law)
Under UAE law, you may:
- Access the personal data we hold about you.
- Request corrections or updates.
- Ask for deletion of your data (unless legally required to keep it).
- Withdraw consent for marketing communications.
Contact us at info@healfit.ae to exercise your rights.
9. Children’s Privacy
Our website is not intended for individuals under 18. If we collect data from a minor without consent, we delete it immediately.
10. Security of Your Data
We use technical and organizational measures to protect your information. However, no system is 100% secure.
11. Links to Other Websites
Our site may contain links to third-party sites. We are not responsible for their content or privacy practices.
12. Changes to This Policy
We may update this Privacy Policy. Significant changes will be posted with an updated date at the top of this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Address: 610 Clover Bay Tower, Business Bay, Dubai, UAE
